Global service guarantee system
To adapt enterprise scale expand, transport business gradually extends to global each place, the product after-sale service and the whole world the information flows to increase day by day, Yukuan Technology co., Ltd expected that can integrate the information flow and the work the close conformity, reduces the manpower to pay, enhances the potency and the interior controls request, and take meets the customer need as the goal,enhances the customer degree of satisfaction is the objective.

Three e whole world support service system
Including e-SIR, e-RMA and e-Hub. E-SIR (Service Information Recordproduct after-sale service information system) provides the product technical information inquiry, including document and so on product specification, product operating manual; for the E-RMA (Return Material Authorization system) , its function is provides the product returned goods to flow the program control and to service the record, to responed product service condition andcompiles the service result on time, takes it as the following product improvement basis; and E-Hub (global collection matches central system) ,it is emphatically traces logistics and control the collection matches the central, penetrates this system to be possible fine to understand each cargo ships present situation as well as the collection matches central the goods in stock condition.

Three e whole world support service system effectively will reduce Yukuan Technology and the customer, maintenance depot, the collection matches the center and logistics enterprise communication, will provide information inquiry on time. As a result of the system conformity benefit, make transport business management cost and cost of inventory Transparency , elasticity, real-time, thus the creation customer, Yukuan and the cooperation merchant three wins.